Return and Refund Policy

At Mediterraneo, we are committed to offering carefully selected quality products.

Due to the food nature of our products, returns and exchanges are generally not accepted once the order has been delivered.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order at the following address:

contact@mediterraneo.shop

To help us process your request quickly, please include:

• Your order number
• A description of the problem
• Photos of the product concerned

After verification, depending on the situation, we may:

• Replace the affected product
• Issue a partial or full refund
• Offer store credit

Shipping fees are non-refundable, except in cases of an error on our part.

For any questions regarding our return and refund policy, please contact our customer service via the email mentioned above.